RTCKit Terms of Service

1.Your relationship with RTCLab

1.1 Your use of RTCKit service (the "Service") is subject to the terms of a legal agreement between you and RTCLab. This document explains how the agreement is made up, and sets out some of the terms of that agreement.

1.2 Unless otherwise agreed in writing with RTCLab, your agreement with RTCLab will always include, at a minimum, the terms and conditions set out in this document. These are referred to below as the "Terms".

2. Accepting the Terms

2.1 In order to use the Service, you must first agree to the Terms. You can not use the Service if you do not accept the Terms.

2.2 You can accept the Terms by clicking "I agree to the Terms of Service" checkbox on the registration page.

3. Provision of the Service

3.1 You may write a software application or website (an "Application") that interfaces with the Service by API.

3.2 You acknowledge that we may change, deprecate or republish API for Service or feature of a Service from time to time, and that it is Your responsibility to ensure that calls or requests You make to or via our Service are compatible with then-current APIs for the Service. RTCKit will attempt to inform You of any changes with reasonable notice so You can adjust Your Application, but we are under no obligation to do so.

3.3 You may not remove, obscure, or alter any notice of any RTCKit label, service mark or other intellectual property or proprietary right appearing on the Website or contained within the Service.

3.4 You are personally responsible for all traffic originating from Your Applications using Your account credentials to the Service. As such, You should protect Your authentication keys and security credentials. Actions taken using Your credentials shall be deemed to be actions taken by You, with all consequences including service termination, civil and criminal penalties.

4. Termination and Suspension

4.1 You may terminate this Agreement for any reason or no reason at all, at Your convenience, by closing Your account for Service. Please write email to info@rtckit.com

4.2 We may suspend Your right and license to use any or all Service or terminate this Agreement in its entirety (and, accordingly, cease providing all Service to You), for any reason or for no reason, at our discretion at any time by providing You thirty (30) days' advance notice.

5. Downtime and Service Suspensions; Security

5.1 You acknowledge that: Your access to and use of the Service may be suspended for the duration of any unanticipated or unscheduled downtime or unavailability of any portion or all of the Service for any reason, including as a result of power outages, system failures or other interruptions; and we shall also be entitled, without any liability to You, to suspend access to any portion or all of the Service at any time, on a Service-wide basis: (a) for scheduled downtime to permit us to conduct maintenance or make modifications to any Service; (b) in the event of a denial of service attack or other attack on the Service or other event that we determine, in our sole discretion, may create a risk to the applicable Service, to You or to any of our other customers if the Service were not suspended; or (c) in the event that we determine that any Service is prohibited by applicable law or we otherwise determine that it is necessary or prudent to do so for legal or regulatory reasons.

5.2 We strive to keep information You provide to us secure, but cannot guarantee that we will be successful at doing so. You acknowledge that You bear sole responsibility for adequate security, protection and backup of Your content including all audio recordings associated with Your account. We strongly encourage You, where available and appropriate, to use encryption technology to protect Your content from unauthorized access and to routinely archive Your content. We will have no liability to You for any unauthorized access or use, corruption, deletion, destruction or loss of any of Your content.

5.3 WE DO NOT SELL, RENT, LOAN, TRADE, LEASE OR OTHERWISE TRANSFER ANY PERSONAL INFORMATION COLLECTED THROUGH SOFTWARE OR SERVICE TO ANY THIRD PARTY OUTSIDE THE RTCKIT SERVICE, WHICH SERVICE INCLUDES OUR TRUSTED PARTNERS. WE MAY ENGAGE A THIRD PARTY IN ORDER TO CARRY OUT OUR COMMUNICATION AND/OR MARKETING ON OUR BEHALF. WE WILL PROVIDE INFORMATION COLLECTED THROUGH THE SERVICE TO OTHER USERS IN THE SERVICE ONLY WITH YOUR EXPLICIT PERMISSION AS GRANTED BY YOU THROUGH THE APPLICABLE SETTINGS AVAILABLE IN THE SOFTWARE.

6. Fees; Refund Policy

6.1 In its sole discretion, RTCKit shall determine whether You are eligible for a free trial subscription to Service. Free trials are limited to one per person, and if we find that You have created multiple free trial accounts, we reserve the right to suspend those accounts and take actions to prevent additional violations.

6.2 Should You have any dispute as to fees associated with Your account, please contact us at info@rtckit.com within 90 days of the date of the activity that generated such dispute, and we will attempt to resolve the matter. Any and all refunds issued to resolve such a dispute shall be issued as credits to Your account, but in no event shall there be any cash refunds. Disputes older than 90 days shall not be entitled to any refunds or credits.

6.3 You may submit a request for a refund by contacting RTCKit customer services by email info@rtckit.com. No refunds will be given for any charges which are more than 90 days old.

6.4 All refunds shall be paid either through the original payment method used, or any other reasonable payment method to be determined by RTCKit, and addressed to the person that deposited the credit initially. It may take up to 21 days to process refunds from date of your valid request date.

7. Representations and Warranties; Disclaimers; Limitations of Liability

7.1 You represent and warrant: (i) that You are solely responsible for the development, operation, and maintenance of Your Application and for Your Content, including without limitation, the accuracy, appropriateness and completeness of Your Content and all product-related materials and descriptions; (ii) that You have the necessary rights and licenses, consents, permissions, waivers and releases to use and display Your Application and Your Content; (iii) that neither Your Application nor Your Content (a) violates, misappropriates or infringes any rights of us or any third party, (b) constitutes defamation, invasion of privacy or publicity, or otherwise violates any rights of any third party, or (c) is designed for use in any illegal activity or promotes illegal activities, including, without limitation, in a manner that might be libelous or defamatory or otherwise malicious, illegal or harmful to any person or entity, or discriminatory based on race, sex, religion, nationality, disability, sexual orientation, or age; (iv) that neither Your Application nor Your Content contains any harmful components; and (v) to the extent to which You use any of the RTCKit Marks, that You will conduct Your business in a professional manner and in a way that reflects favorably on the goodwill and reputation of RTCKit. You also represent and warrant that You are responsible for any charges incurred by virtue of Your use of the Application, no matter whether the Application acted in error.

7.1 You represent and warrant that: (i) the information You provide in connection with Your registration for the Service is accurate and complete; (ii) You are duly authorized to do business in the jurisdiction where You operate; and (iii) You are an authorized representative of Your entity duly authorized to access the Service and to legally bind You to this Agreement and all transactions conducted under Your account.

7.2 RTCKIT PROPERTIES, THE RTCKIT MARKS, THE SERVICE AND ALL TECHNOLOGY, SOFTWARE, FUNCTIONS, CONTENT, IMAGES, MATERIALS AND OTHER DATA OR INFORMATION PROVIDED BY US OR OUR LICENSORS IN CONNECTION THEREWITH (COLLECTIVELY THE "SERVICE OFFERINGS") ARE PROVIDED "AS IS." WE AND OUR LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE WITH RESPECT TO THE RTCKIT PROPERTIES, THE RTCKIT MARKS, THE SERVICE OR THE PROMOTIONAL CREDITS. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, WE AND OUR LICENSORS DISCLAIM ALL WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR USAGE OF TRADE. WE AND OUR LICENSORS DO NOT WARRANT THAT THE SERVICE OR WEBSITE WILL FUNCTION AS DESCRIBED, WILL BE UNINTERRUPTED OR ERROR FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT THE DATA YOU STORE WITHIN THE SERVICE WILL BE SECURE OR NOT OTHERWISE LOST OR DAMAGED. WE AND OUR LICENSORS SHALL NOT BE RESPONSIBLE FOR ANY SERVICE OR WEBSITE INTERRUPTIONS, INCLUDING, WITHOUT LIMITATION, POWER OUTAGES, SYSTEM FAILURES OR OTHER INTERRUPTIONS. NO ADVICE OR INFORMATION OBTAINED BY YOU FROM US OR FROM ANY THIRD PARTY OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.